1. Costs of delivery: The delivery costs will be displayed to you on our website.
  2. Delivery Delays: If our supply of the product is delayed due to an event beyond our control, we will notify you as soon as possible and will take steps to minimize the impact of the delay; if no one is available at your address to accept delivery and the products cannot be posted through your letterbox, we will immediately inform you of how to rearrange delivery or obtain the product.
  3. Non Returnable Products: You cannot return, exchange or replace
  4. Products that have been used or damaged by you or that are not in the same condition as when they were delivered to you.
  5. Products with a missing or tempered serial number.
  6. Refund: The product amount will be refunded in full(excluding the delivery cost), if the products are damaged or not as described on our website.
    Return Contact: You may send an email, live chat or call +971 4 388 5200